We Improve to Better Serve You

In 1988, father and son Vinny and Frank Palange purchased about an acre of land at 443 Springfield Street in Agawam, MA. Just off the street, a 4,000 square foot building was erected. When the doors opened in August of 1988, V&F Auto Service was born. The entrepreneurial spirit of Vinny and Frank is the reason why our automotive repair business continues its rapid growth. Through the years, they have been able to provide a better environment for customers by:

  • 1999: Adding a larger, clean waiting room

  • 2000: Revamping the driveway to provide an expanded multi-level parking lot

  • 2001: Adding five more bays to facility. One of those bays is used exclusively to wash customer’s vehicle when repairs are completed.

  • 2002: Purchased land across from 443 Springfield Street in order to open V&F Auto Sales. Constructed a multi-bay facility with office, waiting area and two handicap restrooms.

  • 2008: Acquired a zone change for the rear of the service building in order to add additional service bays and office space.

  • 2013: Purchased land next to Auto Sales on the corner of Wilson and Springfield Street. Expanded the sales building in order to move and open a brand new CARQUEST Auto Parts store and enlarge the auto sales lot.

  • Actively attend many management courses throughout the country

Our Customers Always Come First

Our trademark has always been taking care of the customer. We run a clean business that is totally customer-oriented because you are our number one priority. As a family owned and operated business, we treat our customers like family. Whether you are using our free shuttle for car service, needing assistance getting a part on time, or searching for your next family vehicle, our team will go above and beyond to meet your needs. When you stop by any of our departments, don’t forget to grab a complimentary cup of joe or a box of popcorn!

Business Philosophy–Building Relationships

My business philosophy is to build my business based on integrity towards both my employees and our customers. I am committed to keeping all employees informed and well trained. This includes having weekly employee meetings and continually investing in their education. I am always buying and updating equipment so our technicians are well equipped to perform their duties. I have always believed that to keep the business running professionally and efficiently I need to continually reinvest in the business and its employees. And last but not least, our entire organization is reminded to “first put their feet in the customer’s shoes.”

Frank V. Palange
Frank V. Palange, Owner

frank-palange
Frank V. Palange
Owner & President

Hometown: West Springfield
Employee Since 6/1/88
Enjoys Woodworking

Sheila Palange
Office Manager
nicole
Nicole J. Palange
Operations & Marketing Director

Hometown: West Springfield
Employee Since 8/23/06
Enjoys Coaching, Reading, Traveling & Spending Time with Family

james
James Dowd
Auto Salesman

Hometown: Holyoke
Employee Since 11/3/14
Enjoys: Spending time with friends & riding his Harley

james-dowd
Robert “Bob” Szczygiel
Detailer

Hometown: Chicopee
Employee Since 9/12/13
Enjoys: Restoring old vehicles & spending time with family

Tim-Dunn
Timothy Dunn
Parts Advisor
Zach-LaMountain
Zachary LaMountain
Parts Advisor
Jeremy-Lungarini
Jeremy Lungarini
Parts Advisor
joe
Joseph W. Pellegrino
CARQUEST Parts Manager

Hometown: Bridgeport, CT
Employee Since 5/3/11
Enjoys Music & Fishing

class="bio-photo"
Roger Westbrooks
Outside Sales Representative
Blaize-Landry
Blaize Landry
Parts Delivery
Dave-Libbey
David Libbey
Parts Delivery
Luke-Kibbe
Luke Kibbe
Parts Delivery
skip
Skip Koszalka
Parts Driver

Hometown: Chicopee
Employee Since 11/19/2004
Enjoys: Spending time with his grandchildren & golfing

gary
Gary Mitchel
Parts Driver

Hometown: Springfield
Employee Since 5/7/2008
Enjoys: Watching Red Sox & Patriots, and collecting sports cards

Brian-Bessette
Brian Bessette
Service Advisor
Louis-Calabrese
Louis Calabrese
Service Advisor
Justin-Holloway
Justin Holloway
Shop Helper
Andrew-Paier
Andrew Paier
Technician
Michael-Roldan
Michael Roldan
State Inspection
David-Saraiva
David Saraiva
Technician
Miguel-Velez
Miguel Velez
Technician
Geraldo-Zayas
Geraldo Zayas
Technician

About V&F Auto

Family Owned & Operated Since 1988