Six Tips For Calling AAA

Posted on February 8, 2021 in Our Community, Tips From The Pros

This article was originally published in December 2017. Getting stranded somewhere is never fun but, now that the winter weather is upon us, people tend to get stuck more often. If you’re a member of AAA, here are some tips you should know when calling for road service.

Keep your card with you at all times.

The great part about many motorclubs is that membership isn’t attached to a single vehicle, the person carries the membership. As long as a member is in the car and carrying their card, their benefits can be used regardless of who was driving or who owns the car. Make sure you understand the level of membership you subscribe to and the services that come with it.

If you feel unsafe, let the operator know.

If you are stuck along the highway, a busy road, or any other place where you do not feel safe, let the operator know. AAA will prioritize your call based on whether you are in a safe place or not.

Know your exact location.

When you're calling AAA, the more details you can give the operator about your location the easier it will be for the tow truck driver to find you. If you’re along the roadway, know the street name or route number and the mile marker if possible. If not, pull out your phone and see if you can figure it out with your phone’s GPS.

Stay with your car.

Whenever possible stay with your vehicle until help arrives. If it’s unsafe to do so, let the operator know. They can contact local authorities to send a police vehicle with emergency lights to warn oncoming vehicles of your disabled car.

You can still call if you forgot to renew your membership.

Organizations like AAA will generally provide you service if you renew your membership over the phone, provided that it expired within the past year. They won’t let you upgrade to get additional towing mileage but if you just need a jump start or help changing a flat tire they’ll come to the rescue.

At V&F

At V&F, we strive to provide our customers a well-rounded knowledge of all things automotive. These tips will help you get assistance quicker, and help avoid any problems. Since 1988, our family-owned and operated service center has been providing top-quality auto repair services to Agawam, Feeding Hills, Southwick, West Springfield and the surrounding Massachusetts communities. If your car needs maintenance or repair this winter season, call us at (413)314-2280 or schedule an appointment online.