A Customer-First Approach

At our auto shop, we put our customers first. From the moment you walk through our doors, you’ll experience our commitment to providing exceptional service that’s tailored to your unique needs. As a family-owned and operated business, we believe in creating a welcoming and comfortable environment. Our waiting room is clean, spacious, and complete with free WiFi and coffee. We also provide a range of conveniences, such as free shuttle service, financing, and rental cars. Our team of skilled technicians is dedicated to fixing your vehicle right the first time, and we stand behind our work with full confidence–and a comprehensive warranty. Whether you need routine maintenance or a major repair, we’ll work with you to find the best solution for your budget and schedule. We put in the time and effort to meet and exceed our customers’ expectations. At our auto shop, we don’t just fix cars; we build lasting relationships.

The V&F Auto Values

Our auto shop is built on a foundation of honesty, transparency, and loyalty. We will always be upfront and transparent about what your vehicle needs and why, and we will never recommend unnecessary repairs or try to upsell you. Additionally, our ASE-Certified technicians will take the time to explain vehicle issues in a way that’s easy to understand. We work hard to maintain long-lasting relationships with our customers, so you can count on us to be there for you whenever you need us. We are a trusted partner for our customers, believing that honesty and integrity are key to building that trust. From routine oil changes to extensive engine repairs, we will treat your vehicle as if it were our own and ensure you leave our shop feeling confident and satisfied with the work we’ve done. For more information, don’t hesitate to call us at (413) 789-2181 or stop by! We are located at 443 Springfield Street Agawam, MA 01001.