Keeping You Safe During COVID-19: Online scheduling, pickup, and more!

COVID-19We’re proud to be serving our community—even during these challenging times. Due to the recent and rapidly changing situation regarding COVID-19, we’re shifting to help our customers get the best service possible. Here are a few of the options we’re offering.

Schedule your appointment online.

At V&F we’re proud to offer online scheduling for all of our auto repair services—and with social distancing measures in place, we’re ramping up these efforts! Simply fill out a short form with your information and we’ll be in touch to confirm your appointment details. Have questions? Read our step by step guide for how to schedule an appointment online.

…Or call ahead!

Similarly, you can also call ahead to schedule your appointment. When you call in we’ll record your personal information and ask a few basic questions about your concerns and the necessary repairs. Give us a call at (413)314-2280.

Now offering pickup and delivery.

We’re now offering our pick up and delivery services to all of our customers. While we’re taking extra precautions to keep you safe and healthy during this time, we understand that this is a difficult and anxiety-provoking time for many. If you are not comfortable visiting our establishment in person, we will extend our pickup and delivery service to you—just make a note of your request when you schedule your appointment online or call the shop.

Here’s how we’re keeping you safe during the COVID-19 outbreak.

The staff at V&F Auto is now sanitizing every vehicle before and after service—which means every car in our shop is disinfected at least twice during each visit. We’ve also increased the hand sanitizing stations at each of our entrances and tripled the daily scheduled sanitation cleaning of our offices and customer areas. Read more about the extra precautions we’re taking.

At V&F

At V&F, we strive to provide our customers with a well-rounded knowledge of all things automotive. Since 1988, our family-owned and operated service center has been providing top-quality auto repair services to Western Massachusetts and the surrounding area.

Right now the world needs both increased awareness and heightened precautions to beat the spread of COVID-19, and our team will ensure safety is paramount throughout this time of need.

As a family-owned and operated business, we treat our customers like family. Whether you are using our free shuttle for car service, needing assistance getting a part on time, or searching for your next family vehicle, our team will go above and beyond to meet your needs. Call us at (413)314-2280 or follow the steps above to schedule an appointment online. Simply fill out a short form with your information and we’ll be in touch to confirm your appointment.

Written by Nicole Palange

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