We value people and provide valuable service. Every visit is a chance to earn your trust with honesty, quality workmanship, and genuine care.
For over three generations, V&F Auto has been more than just an auto repair shop—we’ve been a trusted part of the Agawam community. We know that fixing cars is about more than turning wrenches; it’s about caring for people, building trust, and keeping families safe on the road.
Our Core Values (What They Mean for You)
We grow together
When you choose us, you’re joining a community. As we invest in training, tools, and processes, you receive better diagnostics, faster turnaround, and service that keeps improving
We serve sacrificially
Your safety comes first—always. If it takes extra effort to make it right, we do it. You’ll never wonder whether we cut corners, because we don’t.
We deliver quality
You deserve repairs that last. From routine maintenance to complex jobs, we use trusted parts, follow proven procedures, and stand behind our work so you can drive with confidence.
We communicate well
No jargon, no surprises. We explain what we found, what can wait, and what’s urgent—plus clear estimates before we turn a wrench. You’ll know exactly what to expect.
We respect others
Every guest is treated with dignity and fairness, no matter who you are or what you drive. We honor your time, your budget, and your decisions.
We practice positivity
Car trouble is stressful; the experience with us shouldn’t be. We keep things friendly, solution-focused, and helpful—so your day gets easier, not harder.
The V&F Auto Difference (Benefits You’ll Feel)
Rental Cars Available on qualified repairs—so life doesn’t stop when your car does.
Local Shuttle Service—pickup and drop-off to get you where you need to go.
24/7 Key Drop Box—after-hours drop-off and pickup for maximum flexibility.
Local Heroes Discount—10% off for military, teachers, medical, police, and fire.
Nationwide Warranty—3-year/36,000-mile coverage that travels with you.
Financing Options—including up to 12 months interest-free on approved credit.
Our Promise to You
We’ll treat your vehicle like it’s carrying our own family—because that’s how a third-generation shop should operate. If something isn’t clear or doesn’t feel right, we’ll talk it through and make it right.